High-quality customer service is the hallmark of a successful public transportation system and operation. And for today’s modern revenue management systems, Cubic Support Services complements your customer service program by bringing a personal touch to assisting customers with new technology.
Our Support Services staff members interact with your patrons through several contact points, while maintaining the highest standards of customer care:
- Contact Center
- Media Management & Distribution
- Third-Party Retail Management
- Institutional Programs
To meet your customers’ ongoing service needs, Cubic Support Services professionals have a working knowledge of your fare system and application. Our applications allow for configuration and setup to accommodate complex business rules, and greater flexibility for your customers.