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What can we help you with?

Customer Service

Customers can contact us at our 24-hour customer service hotline or by completing the contact form below. 


Contact Customer Service

Prior to returning any DTECH LABS product for repair or evaluation, you must first contact the Technical Support Team to obtain a Return Materials Authorization (RMA) number.


Return Materials Authorization

This RMA number must be in plain site on the packaging.

Return the product to:

Technical Support Teams
21580 Beaumeade Circle, Suite 230
Ashburn, VA 20147 USA

Customer Training

Cubic offers a number of courses, all designed to develop your skills and improve your knowledge of Vocality products. With specialist courses presented by experienced in-house trainers and a range of dates and locations to suit your requirements, there’s really no better way to learn about our products.

Courses can be held at our offices located in the UK, in the United States, or at your preferred location. Each course typically runs for two days but can be extended should you have bespoke or specialized training requirements. Across all of our courses, our goal is to deliver high calibre, informative and engaging content that will help you make the most of your solution.

Vocality Assurance Plans

Vocality Assurance is a complete suite of operational maintenance and support services.  Assurance consists of three service package options, each uniquely designed to provide you with ongoing support throughout the life of your Vocality solution.


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