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Solution Details

We are providing convenience and simplicity to travelers. Whether it’s paying directly from a contactless bankcard, NFC-enabled mobile phone, pre-funded smartcard, or cash – it’s about choice.

Transaction Processing

Supports fare calculation and transaction processing for all transit payment instruments, including closed-loop cards or open payment bankcards and mobile wallets, in both card-based and account-based transactions.

Payment Processing

Comprehensive payment processing subsystem, supporting multiple types of payments. Includes a PA-DSS certified gateway that supports transit specific transactions such as payment aggregation.

Financial Accounting

Offers comprehensive automated financial accounting support. A comprehensive clearinghouse rules engine supports complex apportionment and financial business agreements, with an open API for automated general ledger postings providing the flexibility to work with an accounting provider of your choice.

Data Management & Analytics

Analyzing data is valuable for improving service and optimizing operations, facilitating future planning and decision making, and allows transportation agencies to identify trends and act accordingly. Combining expertise in data management and data science with deep transportation industry knowledge makes Cubic uniquely positioned as a partner in an agency's analytics journey. We apply established and flexible data processes to any available data, and leverage transportation expertise to gather actionable insights. Because we understand that agencies often have disparate systems and manual, one-off data processes, we turn data into actionable insights with a Data Management & Analytics Platform (DMAP) – a transportation-oriented, cutting-edge, secure, as a service cloud-based data management and analytics solution, capable of satisfying even the most demanding transportation analytics needs.

Learn About Cubic's Data Management Analytics Platform

Customer Management

Provides support for customer-assisted service centers and call centers, IVR, website, mobile, and other self-service portals. Secure, role-based access to customer data ensures protection of PII data, and an open use case-based API is provided to enable our customers to choose alternative CRM applications.

Partner Management

Provides flexibility to configure a variety of business and financial rules with agency partners, such as retail network partners, employers providing pretax benefits, schools, and other institutional partners. An open API is available to enable self-service partner websites or mobile apps.

Cloud-Based Account Management

Provides rapid, low-cost deployment, easy maintenance and continuous enhancement. 

Traveler Convenience

Offers the option to easily purchase fare products or top up smartcards with cash, debit, or credit cards at thousands of retail locations plus manage their accounts online.

Fare Payment Processing

Enables the acceptance of multiple fare payment media, including mobile, smart cards, and paper tokens serving all traveler demographics.

Agency Portal 

Equips transit agencies with a real-time situational understanding of their network with comprehensive reports by fare media, route, and stop.

Merchant Portal

Allowing transit agencies to expand their retail network and partner with employers, universities, and social services on fare programs.

Open APIs

Allows for easy integration with ticket vending machines, third-party readers, fare boxes and other hardware with an open-nature system. 

Device Management

We offer extensive, automated device management functionality that is proactive in nature, helping customers keep their devices up and running and anticipating upcoming issues.

Data Management & Analytics

We provide a full-featured data management and analytics platform to best understand travelers and optimize operations.

Learn About Cubic's Data Management Analytics Platform

Customer Support

We help manage the day-to-day operations – ensuring an excellent customer experience across all channels and a high overall level of system availability.

IT Operations

We support system and network infrastructure, hardware, software applications and infrastructure security management.

 

Oversight Operations

We provide the planning, marketing, communications, and outreach required for best-in-class performance and communication with travelers.