Frequently Asked Questions

A Vocality RoIP can be purchased as part of a bundle that includes everything you need or you can purchase the Vocality RoIP and accessory items Separately. Please see the Vocality RoIP Ordering Guide or contact the Cubic sales team for more information.

The Vocality RoIP is 1 inch high by 4 inches across by 4 inches deep. 1"H x 4"W x 4"D

A Vocality RoIP Connect is a 4 port expansion module that can be connected to a Vocality RoIP using a USB cable. No additional power or cables are required. All additional ports will be displayed in the Vocality RoIP management interface. All additional ports are automatically displayed in the Vocality RoIP management interface when the Connect is attached to the Vocality RoIP.

An optional rackmount bracket can be purchased to mount one Vocality RoIP and 2 additional Connect modules. This fits a standard 19 inch rack and is one rack unit high.

Yes. The Vocality RoIP has been certified by AT&T for use on the FirstNet network.

Yes. The Vocality RoIP Vocality has been independently tested and verified. A full list of model numbers and the specifications they meet can be found here.

Session Initiation Protocol (SIP) is a signaling protocol used for initiating, maintaining, modifying and terminating real-time sessions that involve video, voice, messaging and other communications applications and services between two or more endpoints on IP networks.

Yes. If you have further questions about SIP compatibility please contact the Cubic support team.

The Vocality RoIP interoperates with Motorola Solutions Kodiak, WAVE, WAVE on Cloud, and Critical Connect platforms.

Yes. The Vocality RoIP is compatible with SIP based IP PBX systems.
 

The Vocality RoIP is compatible with many brands of IP PBX. Some of the most common ones are 3CX, Asterisk, Avaya, Cisco Call Manager, FreeSwitch, and Juniper VoIP.

Yes. The Vocality RoIP is compatible with many dispatch clients and media servers.
 

Yes. We have worked with Motorola Solutions to ensure interoperability and support of key capabilities such as TLS.

A Media Server is used in PoC solutions that are offered by LTE mobile carriers. The Media Server is the cloud host which communicates with the PoC apps.

The Vocality RoIP interoperates with Motorola Solutions Kodiak server 9.0 and higher.

The Vocality RoIP is a SIP endpoint or User Agent that connects to the IP PBX.

Yes. Digital Mobile Radio (DMR) is an open and published international digital radio standard. The Vocality RoIP is interoperable with DMR radio networks. Connecting a donor radio from a DMR network to a Vocality RoIP will allow voice communications to be bridged to other talk groups and services connected through the Vocality RoIP. The Vocality RoIP does not pass the status messaging or short format digital messaging of DMR.
 

Yes. Terrestrial Trunked Radio, or TETRA, is a suite of standards for digital communications. Connecting a donor radio from a Tetra network to a Vocality RoIP will allow voice communications to be bridged to other talk groups and services connected through the Vocality RoIP. The Vocality RoIP does not pass the status messaging or short format digital messaging of Tetra.
 

The TETRA donor radio connected to the Vocality RoIP will natively support the TETRA Encryption Algorithm. The Vocality RoIP does not need to support the TETRA Encryption Algorithm, as it only transmits audio received from the donor radio.

The P.25 donor radio connected to the Vocality RoIP will natively support the P.25 encryption. The Vocality RoIP does not need to support the P.25 encryption, as it only transmits audio received from the donor radio.

The Vocality RoIP can provide a UDP audio stream to an external voice recorder.
 

Yes. You can connect your Vocality RoIP to a media server using a VPN tunnel over the Internet. You can connect your Vocality RoIP to a Motorola Solutions Kodiak service using TLS.

Transport Layer Security (TLS) is a cryptographic protocol designed to provide communications security over a computer network. TLS is a way of protecting Session Initiation Protocol (SIP) application signaling.

The Vocality RoIP has one serial port connector. With a break out cable you can connect up to 4 individual serial ports. Each Vocality RoIP Connect has one serial port connector and also uses a breakout cable that supports up to 4 individual serial ports. The active serial port count corresponds to the audio port count.

Yes. The Vocality RoIP can be connected to Public Address systems that are also connected to IP PBXs. The most common use case is for the announcements heard over a PA to also play over radio handsets. This can easily be accomplished with a Vocality RoIP.
 

Yes. By connecting multiple radios on different bands into a Vocality solution, different radio networks can be cross-connected. Each radio network must have a donor radio connected to one port of the Vocality RoIP.

If you want to connect your LMR radios to an LTE network, you must subscribe to a push-to-talk LTE service, like ePTT offered by AT&T or PTT+ offered by Verizon. These carriers, and many others, host cloud-based Push-to-talk Over Cellular (PoC) services. Once you have PoC service and your Vocality RoIP is installed, through the Vocality RoIP user interface you can configure your talk groups.
 

You must subscribe to Push-to-talk Over Cellular (PoC) through your cellular service provider.

The Vocality RoIP can interoperate with many carriers PoC services to include AT&T's ePTT, Verizon's PTT+, Sprint's Direct Connect Plus, FirstNet, as well as many more international services. If you have a question about a specific service, please contact the Cubic sales team.

Donor radios are needed to relay audio through the Vocality RoIP to other radio networks, systems or PoC.

Using accessory cables you can connect your donor radios to the ports labeled 1, 2, 3, and 4 on the front of the Vocality RoIP.

If you would like assistance sourcing a compatible cable for your radios, please complete this form: https://www.cubic.com/donor-radio-cable-inquiry.

Cubic supply accessory cables to connect your Vocality RoIP to your donor radios. Cubic sells radio over 300 cables to connect over 4000 different brands and models of LMR radios. 

If you would like assistance sourcing a compatible cable for your radios, please complete this form: https://www.cubic.com/donor-radio-cable-inquiry.

The Vocality RoIP works with nearly any radio that is equipped with an external port for a speaker and microphone connection. We have experience with all the major radio brands. 

If you would like assistance sourcing a compatible cable for your radios, please complete this form: https://www.cubic.com/donor-radio-cable-inquiry.

Yes. P25, also known as Project 25 or APCO-25, is a suite of standards for digital communications. The Vocality RoIP interoperates with P25 radio networks.
 

Yes. The Vocality RoIP works with nearly any radio that is equipped with an external port for a speaker and microphone connection. The Vocality RoIP works with many military radios. 
 

The Vocality RoIP requires a USB Wi-Fi adapter to be used as WiFi hotspot. If you have one installed, then your Vocality RoIP will be able to emit Wi-Fi signals as a hotspot. The Wi-Fi adapter is available for purchase or included with the Radio Gateway Extension kit.

On the back of the Vocality RoIP there is a USB port. This port can be used to connect the WiFi adapter. The Wi-Fi adapter is available for purchase or included with the Radio Gateway Extension kit.
 

On the back of the Vocality RoIP you will see 2 ports labeled ETH1 and ETH2. You can plug an Ethernet cable from your satellite solution into either of these ports to provide a network connection to the Vocality RoIP from the satellite service.
 

The Failover feature allows the Vocality RoIP to automatically switch between networks, including LTE cellular, wire line and satellite access based on user preference, helping to maintain connectivity and increase availability.
 

The last 3 versions of software publish by Cubic for the Vocality RoIP can be found at our Software Dowload webpage.

A Quick Start Guide is sent in the box with your Vocality RoIP. This provides an easy overview on how to get started. If you require further assistance professional services are available.
 

If you have purchased your Vocality RoIP through a Cubic Authorized reseller, they can assist you with your turn-up activities. If you have purchased your Vocality RoIP from Cubic, you may also purchase professional services called Expert Integration that will take care of everything you need to make the Vocality RoIP operational in your network.
 

Expert Integration is a professional service offering from Cubic that will assist you in the turn-up of your Vocality RoIP. We will schedule a time for the commissioning of your Vocality RoIP and help you with other aspects of the installation like radio tuning and networking.
 

Yes. If you need a digital copy of the Vocality RoIP User Manual, please visit our Support Portal.

Most of the time, Vocality RoIPs are sold with all 4 ports activated, however in some instances for a price sensitive installation, the customer may have chosen to only activate one or two ports. You can upgrade your Vocality RoIP to activate all 4 ports at any time. Please [contact the Cubic sales team][2] for more information. If you are experiencing a critical response or disaster event and need immediate activation please [contact the Cubic support team][3]. [3]: https://support.vocality.com/ [2]: https://www.vocality.com/contact-us