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The Dynamic Fare Collection Management Platform

Urban Mobility Back Office

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Fare Collection & Revenue Management

At the core of our business is the dynamic revenue management platform that drives many of the world’s most complex fare collection and transaction processing systems for transportation.  

Cubic designs each system with reliability, quality, accessibility, equity, sustainability, and customer care in mind – providing a sustainable solution for today, and into the future. Our revenue management solutions are future-ready and easily scalable, including individual card-based, account-based, or open payment "pay as you go" options - or a combination of two or all three. 

Processing over 24 billion transactions every year, we are proud to be at the forefront of developing and evolving the technologies, features, and applications to support next-generation payment methods, and deliver the system expertise that agencies want for their operations so they can satisfy the expectations of their greatest asset – their travelers. 

World-class Experience

Fare Collection Systems

We are providing convenience and simplicity to travelers. Whether it’s paying directly from a contactless bankcard, NFC-enabled mobile phone, pre-funded smartcard, or cash – it’s about choice. 

Urban Mobility Back Office

With the growth of multimodal travel, the performance of an intelligent urban transportation system depends on the seamless integration of diverse components.

At Cubic, we accomplish this with our Urban Mobility Back Office, an open architecture revenue management system that allows our customers to manage complex, multimodal transportation networks while offering travelers a single account to manage all their travel needs.

Each solution is flexible to support evolving payment technologies while allowing transportation operators to choose from a mix of products and services that reduce operational costs.

Additionally, each system accommodates the growing demand for integration with third-party service providers.

Account-based Ticketing (ABT)

We developed an account-based system architecture to keep pace with rapidly evolving technologies and the demand for multimodal integration.

Instead of storing information on the traveler’s smart card, account-based systems move the intelligence formerly stored on fare devices in the field to the back office, along with fare policy, products, and pricing.

This makes it easier for agencies to manage changes and provides greater security and convenience for customers by being able to manage their account online.

Learn more about ABT

Open Payments / Contactless EMV Ticketing

Our contactless ticketing (cEMV) system offers travelers the option to use their existing contactless bankcard – whether physical or on their smart devices – and helps agencies better service infrequent travelers, such as tourists or occasional transit users.

Our systems support EMV chip technology, the global standard for bankcards.

We launched our first open payment “pay as you go” across London’s extensive transit network, beginning with buses in 2012 and rolling out across the rail systems in 2014. 

Learn more about cEMV

Fare Collection Services

From servicing and maintaining transportation field devices to implementing and operating back office systems and managing all channels of customer service communication, we’re committed to providing unparalleled support for our customers and travelers.

Our relentless commitment to delivering best-in-class service extends to every relationship and can be tailored to meet each agency’s requirements – whether for a comprehensive system or delivering individual services.

We help you deliver what you do best – providing high-quality, customer-centered transportation services.

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Open and Interoperable

Fare Collection Features and Benefits

Our comprehensive back office designed to ease traveler mobility throughout the transit network, integrates key components, which communicate with each other in a modular fashion, giving customers the ability to manage and optimize even the most complex travel networks.

Fare Transaction Processing

Urban Mobility Back Office supports fare calculation and transaction processing for all transit payment instruments, such as tokens, closed-loop cards or open payment, in both card-based and account-based transactions.  

Customers benefit from our extensive experience in delivering successful large-scale system deployments across the globe. 

Fare Payment Processing

Urban Mobility Back Office has a comprehensive payment processing subsystem, supporting many types of payments. With a modular design, the payment subsystem can readily support adapters to different financial partners based on our customers’ needs. 

Customer Management

Customer management is provided for customer-assisted service centers and call centers, as well as IVR, website, mobile, and other self-service portals. 

Secure, role-based access to customer data ensures protection of PII data, and an open use case-based API is provided to enable our customers to choose alternative CRM applications.

Partner Management

Transit agencies typically have a variety of partners including retail network partners, employers providing pretax benefits, schools offering student passes and other institutional partners.  

The Partner Management module provides flexibility to configure a variety of business and financial rules, and an open API is available to enable self-service partner websites or mobile apps.

Financial Accounting

We offer comprehensive automated financial accounting support, making our customers’ accounting easier through a host of automated accounting functions.  

A comprehensive clearinghouse rules engine supports complex apportionment and financial business agreements, with an open API for automated general ledger postings providing the flexibility to work with an accounting provider of their choice.

Open APIs

We offer a modular open architecture with open application programming interfaces (APIs) to enable easy integration with ticket vending machines, third-party readers, fare boxes, and other hardware with an open-nature system.

News and Events

Cubic Transportation Systems Announces FEnX The Next Generation of Fare Gates Advancing Revenue Protection, Accessibility and Safety
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How L.A.’s Public Transit Plans for the World Cup and the Olympics
Read the article
From Tokens to Taps
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Contact us today to take the next step in transforming your transportation network.